Terms and Conditions
Last updated: 2026
Overview
Welcome to Happie. By accessing or purchasing from our website, you agree to the following Terms and Conditions.
1. General
This website is operated by Happie, based in George, Western Cape, South Africa. These Terms and Conditions govern your use of our website and the purchase of our products.
By using this website, you agree to be bound by these Terms.
2. Product Information
We make every effort to ensure that product descriptions, ingredient lists, allergen information, nutritional information, and pricing are accurate.
However, customers must always refer to the product packaging for the most accurate and up-to-date information.
Happie reserves the right to modify product information at any time without notice.
3. Food Safety and Allergens
Our products may contain or come into contact with allergens including, but not limited to:
- Tree nuts
- Peanuts
- Milk
Customers with allergies or sensitivities consume our products at their own risk.
4. Orders and Payment
All orders are subject to availability and acceptance.
We reserve the right to refuse or cancel orders at our discretion.
Payment must be made in full before orders are processed and shipped.
5. Shipping and Delivery
Delivery times are estimates and not guaranteed.
Happie is not responsible for delays caused by courier services or circumstances beyond our control.
Risk passes to the customer upon delivery.
6. Returns and Refunds
Due to the perishable nature of food products, we do not accept returns unless the product is defective or damaged upon arrival.
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.
7. Limitation of Liability
To the fullest extent permitted by law, Happie shall not be liable for any damages arising from the use or consumption of our products.
Nothing in these Terms limits your rights under the South African Consumer Protection Act.
8. Intellectual Property
All content on this website, including logos, images, and text, is the property of Happie and may not be used without permission.
9. Governing Law
These Terms are governed by the laws of South Africa.